Frequently Asked Questions (FAQ)
|1) I'm on the library website and need to check my e-mail and grade/attendance records before getting back to my studies. How do I get there?
From wherever you are, click on the "Home" button at the top of the page. When back on the home page, use the mydsn.org - Home Page button to get to the links you require. After checking e-mail and SnapGrades (which open as new windows when accessed) you can return to the library using the DSN Library button.
|2) My instructor informed me that he/she has placed reference materials on the library web site. How do I find them?
All instructor documents, PowerPoints and other material on file with the library are located from the Bibliography button (located just above the Best Sections to Use in Any Library table) and will be found here. Go to the specific course resource page you need and click on the Bibliography button. Bibliographies can only be accessed from the specific course resource page they are associated with.
|3) I want to take a study break and use the library lounge. How do I get there?
The link to the Library Lounge can only be found from the library home page. From wherever you are, click on the "home" button then go to the lounge.
|4) Can I check social networks like "Facebook" in the library?
Facebook, Linked-In and other social networks can be accessed from the Library Lounge. Getting to them is contingent upon the computer you are using as some networks forbid access to social network sites.
|5) Can I check my personal e-mail account from the library web site?
In the Library Lounge there are links to several common services: G-Mail, Hotmail, etc. A new window will open when accessing these services.
|6) What does mean?
DNP = DO NOT PRINT and this button goes to the policy statement about violating this rule
|7) What do
and buttons mean?
- next to an article or book title means the full text is directly available and the link goes to a URL
- next to an article means you must use a database to access the full text; next to a book, only a review or partial text is directly available
|8) I can't access my "mydsn.org" e-mail account from home. What is the problem?
A recent test revealed that certain home computers have a firewall that blocks the e-mail gateway. To correct this, please do the following:
Go to "Control Panel"
Click on "Windows Firewall" (when open will allow you to change confirguration)
Click on "Exceptions" tab, then "Add Port"
for "Name" type in the school initials (dsn), for "Port Number" enter "2095"
Click "OK" when done and your mydsn e-mail should now open
|9) I can't access the password protected pages on the site, the "enter password" option never shows up. What do I do?
Here are the steps to take:
1) Go to control panel
2) find & select internet options
3) click on "security" (2nd tab)
4) select "trusted sites"
5) add http://mydsn.org and make sure "authenticated server box" (below) is NOT checked (this way you can add regular sites)
6) when site has moved to lower box (added correctly), close all things & try access again...